Beijing time on December 29th news, according to foreign media reports, earlier this year, some users reported that their iPhone 6 or iPhone 6s clearly have power but suddenly shut down automatically, although Apple has upgraded the software for this problem, but The battery problem has not been completely solved so far, and in the latest statement, it is refused to admit that there is a security problem.
iPhone 6s
If you are using an iPhone 6 or iPhone 6s now, you may experience battery problems. Even if the battery still has a lot of power, the iPhone 6/6s may suddenly shut down automatically. The problem was first exposed earlier this year, and Apple subsequently launched a limited battery replacement program for the iPhone 6s and announced that the software upgrade might solve the battery problem of other iPhone models. However, the software upgrade seems to have not helped solve this problem at this stage.
As Jeff John Roberts, editor of Fortune magazine, points out, “The most irritating thing about this is that Apple refuses to tell the truth about what is going on. Even though the company targets some iPhones. The 6s model started a limited battery replacement project, but it was still hidden on other models."
Roberts' iPhone 6 suffered from battery problems. In addition, Fortune magazine has at least five employees of the iPhone 6 also encountered the same problem. Roberts also revealed that Apple retail store staff provided an unusual solution: Apple can reinstall the firmware for the problematic iPhone 6, but this may lead to the loss of important data, such as all short messages. Even so, Roberts' iPhone 6 battery problem has still not been resolved.
Apple today issued a formal statement responding to Fortune magazine's report, but in this statement the company still does not talk about the core of the problem. The statement reads: "We are committed to providing users with the best products, experience and customer support. We believe that because of this, Apple's user satisfaction is the highest among smartphone manufacturers in China and around the world."
Apple said the company's survey found that a small number of iPhone 6s produced in September and October 2015 had battery component problems, and two weeks ago they launched a project around the world to replace the affected batteries for free. However, Apple refused to admit that this is a security issue. It said in the statement: "We apologize again for the inconvenience caused to the user, but it must be pointed out that this is not a security issue." (Compile / Qingchen)
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