1. The network problem causes a crash. Generally, you can restart the router or restart the TV and then try networking.
2. The player/platform used when watching Internet TV has a problem that causes a crash. Generally, you can try to use other playback software to watch online TV programs. In addition, it is necessary to check whether the software installed in the near future is incompatible with the system and causes the conflict to crash. Generally, deleting it will solve the problem.
3, TV system problems lead to automatic crashes, such as system and software are not compatible, or the loss of system files, resulting in the use of Internet TV crashes, generally can enter the [System Settings], use [System Restore] to restore the TV system [ To the factory setting] is OK, if the system can be upgraded, try to select [upgrade to the latest version] to solve the problem.
4, the hardware problem: TV hardware problems caused by automatic shutdown, such as internal circuit short circuit, switch circuit failure. TV parts internal faults, short-circuit, high voltage package leakage fault, etc., may cause the TV to crash, it is recommended to contact the TV's after-sales service for the TV to conduct a comprehensive inspection and warranty.
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